We’d love to hear from you. Whether you’re seeking patient advocacy, healthcare navigation, or want to learn more about how we can support you and your family, please reach out.
Please fill out the form below and a member of our team will respond within 1–2 business days.
Stripe information
At Medical Tourism RN, we strive to deliver exceptional patient advocacy services tailored to your unique healthcare journey. Because our work involves customized planning, research, and coordination, the following refund policy applies:
All initial consultation fees are non-refundable. This fee covers the time and expertise involved in assessing your needs and developing a preliminary plan of action.
Once a service agreement is signed and work has begun, fees are non-refundable. This includes time spent on research, coordination, communication with providers, document preparation, and any other activities performed on your behalf.
If services are canceled in writing before any work has started and before the agreed-upon start date, a partial refund may be considered, minus a 15% administrative fee. This is evaluated on a case-by-case basis.
If services are canceled after work has commenced, no refund will be issued. Work is considered begun once any planning, communication, or research activity related to your case has been initiated.
Medical Tourism RN is not responsible for refunds related to third-party services (e.g., healthcare providers, clinics, transportation). Clients are subject to the refund and cancellation policies of those providers and are encouraged to review them carefully.
Refund requests due to extenuating circumstances (e.g., verified medical emergencies) will be reviewed on a case-by-case basis. However, approval of such refunds is not guaranteed.
We are committed to transparency and fairness. If you have concerns about your service or charges, please contact us directly. We welcome the opportunity to resolve issues in a respectful and timely manner.
